Privacy Policy

Norfolk-Tours is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Norfolk-Tours Web site and governs data collection and usage. By using the Norfolk-Tours website, you consent to the data practices described in this statement.

Collection of your Personal Information

Norfolk-Tours collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Norfolk-Tours also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Norfolk-Tours. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Norfolk-Tours for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Norfolk-Tours Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Norfolk-Tours public message boards, this information may be collected and used by others. Note: Norfolk-Tours does not read any of your private online communications.

Norfolk-Tours encourages you to review the privacy statements of Web sites you choose to link to from Norfolk-Tours so that you can understand how those Web sites collect, use and share your information. Norfolk-Tours is not responsible for the privacy statements or other content on Web sites outside of the Norfolk-Tours Web site.

Use of your Personal Information

Norfolk-Tours collects and uses your personal information to operate the Norfolk-Tours Web site and deliver the services you have requested. Norfolk-Tours also uses your personally identifiable information to inform you of other products or services available from Norfolk-Tours and its affiliates. Norfolk-Tours may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Norfolk-Tours does not sell, rent or lease its customer lists to third parties. Norfolk-Tours may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Norfolk-Tours may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Norfolk-Tours and they are required to maintain the confidentiality of your information.

Norfolk-Tours does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Norfolk-Tours keeps track of the Web sites and pages our customers visit within Norfolk-Tours, in order to determine what Norfolk-Tours services are the most popular. This data is used to deliver customized content and advertising within Norfolk-Tours to customers whose behavior indicates that they are interested in a particular subject area.

Norfolk-Tours Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Norfolk-Tours or the site; (b) protect and defend the rights or property of Norfolk-Tours; and, (c) act under exigent circumstances to protect the personal safety of users of Norfolk-Tours, or the public.

Security of your Personal Information

Norfolk-Tours secures your personal information from unauthorized access, use or disclosure. Norfolk-Tours secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Norfolk-Tours will occasionally update this Statement of Privacy to reflect company and customer feedback. Norfolk-Tours encourages you to periodically review this Statement to be informed of how Norfolk-Tours is protecting your information.

Contact Information

glynn@norfolk-tours.co.uk